Privacy Policy

Definition of Personal Data: Under the General Data Protection Regulation (GDPR), personal data refers to information relating to an identifiable individual, such as name, contact details, payment information, or any identifiers that can directly or indirectly identify a person.

Data Protection Commitment: Sol & Nel restricts access to sensitive data to protect it from unauthorized access, ensuring our customers' information is safeguarded and maintaining our reputation for excellence and trust.
Scope of Data Security: Our Data Security Policy (DSP) applies to all personal, customer, and sensitive data processed by Sol & Nel, across our databases, servers, and any devices used for work purposes. This also includes any third parties that interact with Sol & Nel as contractors or service providers.
Access Control: Data access is granted to employees and third-party contractors only as necessary to fulfill orders, provide services, or deliver products as required by Sol & Nel.
User Accountability: Each user accessing sensitive data has a unique ID, and all activities performed under this ID are monitored to ensure accountability.
User Logs: Access records are maintained and can be used to investigate security incidents or breaches.
Third-Party Service Providers: Sol & Nel works with trusted third-party providers to facilitate our services. These parties may have access to personal information but are contractually bound to use it solely for purposes assigned by Sol & Nel, ensuring they do not misuse or disclose the data.
Payment Information: All credit/debit card details and personally identifiable information will **not** be stored, sold, shared, rented, or leased to third parties beyond what is necessary to complete transactions.

Intellectual Property: All intellectual property associated with Sol & Nel, including product designs, images, trademarks, and website content, are owned or licensed by Sol & Nel. We reserve all rights, including ownership of our creative work and products.
Content Usage: Sol & Nel owns or has licensed the right to use all content on our website. Unauthorized use of this content is prohibited.
Policy Updates: We may update our Website Policies and Terms & Conditions as necessary to reflect changes in legal requirements or business operations. These updates will be posted on this page, and customers are encouraged to review this section regularly. Any significant changes will take effect upon posting.

If you wish to modify your cookie preferences, you can do so through your browser settings. Please note that disabling cookies may affect the functionality of our website.

You have the right to opt out of receiving promotional communications at any time. If you no longer wish to receive special offers or marketing emails, you can request that we close your account, we'll delete your account and personal data.

For requests to delete your personal data, please contact us at Privacy@solandnel.com.

SOL&NEL CIRCLE